`
September 30, 2003
GovPro E-Newsletter
Tuesday, September 30, 2003 Volume 2, Issue 38
Welcome to the GovPro Newsletter brought to you by the Penton Government Media Group. Look forward to news, resources, product and supplier information, and links relating to the government market.
If this message was sent in error or you wish to unsubscribe, see the unsubscribe information below.
Sponsored by MSA
CONTENTS
Citizens Guide E-Gov Development Grants to Fund Communications Systems Upgrades Southern Governors Oppose Grid Update State Moves to Head of the Class News of The Weird
FEATURE
Government Web Sites Rival Private Counterparts
Federal e-government initiatives are showing clear signs of moving into high gear, with performance levels that sometimes rival those of private industry, according to data released today by the University of Michigan. The data is part of the E-Government Satisfaction Index, a customized special report of federal government websites from the American Customer Satisfaction Index (ACSI), which measures a wide range of companies on a quarterly basis and is produced in partnership by the University of Michigan Business School, the American Society for Quality, the CFI Group, and ForeSee Results.
In the aggregate, e-government satisfaction scores paint a picture of an industry that is on the cusp of a major evolution, said web expert and ForeSee Results CEO Larry Freed. ForeSee Results works directly with various e-government initiatives in cooperation with the University and the ACSI. Some agencies are doing a better job than others in terms the scores they earn, but the data behind the scores paint a picture of a field that is aggressively in the process of finding models matched to what users want. E-government is beginning to undergo a maturation process and the data shows they are finding their way to maturity by letting citizens be their guide. Many still have a ways to go, but this is a promising path.
All of the agencies measured earned scores that are at least passable, but some government-oriented websites are already in the range that rivals some of the best of the private sector.
The common elements of superior performance are reorganizing government in ways that make the most sense to site users, selectively bringing in elements of the style of commercial sites, leveraging the trust and reliability of the government, and stepping back to let users drive web development rather than forcing approaches on people, said Freed. Really, e-government is defining its own path to success, and it is truly making government better and more user-friendly in the process. E-government is not the stereotypical bureaucrat view of the world but is becoming government cast in the image people want.
Among the top performers are sites from the Department of Health and Human Services, Agriculture, and NASA. FirstGov.gov, the mammoth government portal, has moved its score up considerably by re-organizing based on how users want to see government organized as well as other key aspects of site interaction and design that have the most impact on converting site visitors into fans. Other agencies are still struggling, and are early in their evolution.
E-government is really just beginning, said Freed. That we see as many high scores as we do is heartening. The others know they need to catch up as much as is feasible, and theyre subjecting themselves to the harsh light of citizen evaluation. This can be painful, but its the best way to get from here to there.
Not all scores are stellar, but the report points out that some agencies have very particular customer segments and even customers who might prefer that the agency not even exist, which makes earning high satisfaction scores more difficult than the private sector.
It is simply the nature of the public sector that there will always be a wide range of scores, said University of Michigan customer satisfaction expert Claes Fornell, who heads the ACSI. Unlike private industry, government agencies don't always choose their customers, and, often, their customers don't choose them. In addition, there is no direct way for dissatisfied customers to penalize a provider of government services, by taking their business elsewhere. The financial consequences are not there.
Fornell and Freeds analysis suggests that other forces are pushing e-government where it needs to be, more quickly in some cases than in others. They cited clear expectations-setting and leadership from the President and the ever-improving ability of technology to lower the cost of providing servicesand therefore preserve precious budget dollarsas important factors.
Jack West, past-president of the American Society for Quality, a co-sponsor of the American Customer Satisfaction Index stated, "Virtually any transaction that can be conducted online, rather than in person, provides benefits to both the user and the government. Having websites the public likes to use should help the government achieve productivity gains similar to those realized during the last two years in the private sector."
When we look across the agencies, we see some who are really getting it right, and will continue to evolve, said Fornell. In other cases, they are just starting to understand how their constituencies want to interact and are getting there bit by bit. Some agencies do things that are just harder to figure out how to translate online, and government services can be a much bigger challenge in that regard than selling books or disseminating news. And sometimes government can never completely satisfy those it serves: if youre a regulator, chances are that those you regulate would prefer you not exist, so making them happy isnt easy. Its encouraging that government is looking to getting things done in ways that work best for users, even knowing this.
"In response to the President's commitment to have government agencies achieve immediate, concrete, and measurable results, agencies are increasingly searching for technologies to help them attain greater efficiencies while keeping their citizen-centric focus, said Anne Kelly, Director of the Federal Consulting Group, the Department of the Treasury, the executive agent of the American Customer Satisfaction Index within the federal government. Ultimately, success or failure can only be determined by how well agencies accomplish their missions and how they are evaluated by the users of their services. Agencies recognize that and are shaping their initiatives accordingly, using the ACSI as a valuable tool to capture the voice of citizens that allows direct comparison with the private sector. This doesn't mean they'll always be able to 'compete' but it's a good way of seeing where they stand."
Find ForeSee Results online at http://www.ForeSeeResults.com
The American Customer Satisfaction Index (ACSI) is the only uniform, national, cross-industry measure of satisfaction with the quality of goods and services available in the United States. In 1999, the Federal government selected the ACSI to be a standard metric for measuring citizen satisfaction. Over 55 Federal government agencies have used the ACSI to measure citizen satisfaction of more than 110 services and programs. The Index is produced by a partnership of the University of Michigan Business School, American Society for Quality (ASQ) and CFI Group, an international consulting firm. ForeSee Results sponsors the e-commerce, e-business and e-government indices. The Federal Consulting Group, a franchise within the Department of the Treasury, is the executive agent for the ACSI and the federal government.
MSA
Since 1914, MSA has been offering a complete line of personal protection equipment. MSA has over 2,000 products on GSA schedules covering Respiratory/Head/Eye/Face/Hearing/Fall Protection and Portable Instruments for Gas Detection. http://www.msanet.com
NEWS
DHS Awards $74 Million for Emergency Operations Centers Grants
The Department of Homeland Security (DHS) announced that almost $74 million in funds is being made available to 19 states and territories in the form of grants for improvements to and construction of emergency operations centers (EOCs) around the country. The grants, being distributed by the Federal Emergency Management Agency (FEMA), are designed to help improve emergency preparedness and management by ensuring that EOCs have the suitable capabilities that provide flexibility, sustainability, security, survivability, and interoperability when responding to emergencies.
The grants were awarded through a competitive application process and were part of $81 million made available through FEMA for the EOC grant program. An initial $2.8 million in funds was previously provided to all states in December 2002, which provided each state with $50,000 to conduct an initial assessment of the hazards, vulnerabilities, and risks to state and local existing EOCs. In addition to funding the initial assessments, $4.3 million was awarded to the states to provide secure communications capabilities.
Southern Govs Oppose Federal Plan To Upgrade Grid
With an abundance of cheap and reliable electricity at their fingertips, governors from across the South are against federal plans to spread the costs of transmission grid upgrades among all the states.
The governors said Southern states already have adequate transmission systems and that federal proposals forcing them to improve these systems for the benefit of Northeastern and Midwestern states represent an assault on the South's economy, which depends on low cost energy to attract big manufacturers.
"Because we've worked really hard to maintain low cost electrical power and accessibility for everyone, anything that threatens the ability of our families to live efficiently and affordably is certainly something that's going to be opposed dramatically by the Southern governors," Arkansas Gov. Mike Huckabee (R) said at the Southern Governors Association's (SGA) annual meeting.
The nation's electric grid came under scrutiny last month after a massive blackout brought widespread disruptions in New York, Ohio, Michigan, and the Canadian province of Ontario.
Some analysts said the age of the grid, which was designed in the 1950s, contributed to the severity of the blackout. As a result, there is renewed attention at the federal level to the system and how it can be improved.
A proposal from the Federal Energy Regulatory Commission would mandate grid upgrades and force all states to pay for them.
Publisher Ranks Massachusetts Smartest State
Massachusetts moved to the head of the class as the nations smartest state while New Mexico came in last for the second straight year, a publishing company said in a new report.
The smartest state ranking comes from Morgan Quitno, a reference book publishing company based in Lawrence, Kan. This is the second year the company ranked the quality of states elementary and secondary education systems.
The publisher looked at 21 factors to come up with its list, including per pupil expenditures, public high school graduation rates and average class size.
Massachusetts moved from the seventh spot last year to first this year with a winning combination, of high student test scores and devoting a high percentage of money to classrooms and teachers, said Scott Morgan, president of Morgan Quitno Press.
NEWS OF THE WEIRD: Bizarre but true stories about real people. http://www.govpro.com/GPRONewsletter/Article/28446/
Industry Deck: Products for Manufacturing Professionals, Design Engineers, and Industrial Buyers. Are you looking for new products in the industrial marketplace? Industry Deck from NEW EQUIPMENT DIGEST is changing the way the industrial market learns about, specifies and purchases products, equipment, and services. Click here for more information: http://www.nextdecks.com/industrydeck/current
LINKS
ORIX Public Finance, a leading provider of innovative financing for state and local municipalities, offers flexible terms, expedient processing and time-tested expertise. Let an ORIX professional help you today. http://www.orixfin.com
Federal Signal will accelerate your response time with electronic and mechanical outdoor warning sirens, software, and the Informer tone-alert radio. http://www.federalwarningsystems.com
PPI Modular Structures Inc. is a construction company that provides modular and pre-manufactured buildings. Custom applications are our specialty! http://www.ppimod.com
OLYMPIA! The only name you need to know for your office machine requirements! Paper Shredders, Typewriters, Calculators, Paper Handling Equipment. http://www.olympia.to
As a global leader in office furniture, Haworth offers a comprehensive line of furniture and service solutions for any office. http://www.haworth.com
Dawn Enterprises, a long time GSA choice for ultra-secure trashcans, planters, benches and bollards manufactured in either concrete or stone, in the colors of your choice. http://www.trashcans.com
GEM is the zero-emission transportation solution for your fleet needs. This Low Speed Vehicle is ideal for those everyday short distance trips. http://www.gemcar.com/gsa
John Deere. Better machines, greater choices. Lower prices, fewer hassles. Our complete online catalog brings the John Deere showroom right to you. http://www.JohnDeere.com/GovSales
Newark InOne is the only electronics distributor to have a catalog-wide GSA Schedule (GS-06F-0044M) exclusively for the supply of over 150,000 electronic components and supplies. Visit http://www.teamgov.com or contact 1.800.TEAM.GOV (832.6468) for a FREE catalog or to place your next order.
SimplexGrinnell: Your OneStop* provider for integrated fire, security and communications. Serving you via the GSA Schedule. To learn more, visit: http://www.simplexgrinnell.com/gsa
Custom-designed Meyer snow plows fit exact vehicle frame and weight specifications for exceptional performance in all applications. Visit: http://www.meyerproducts.com
KI is an award-winning, international furniture producer. Products include office seating, stacking and guest chairs, tables and wall systems. http://www.KI.com
Polythane Systems and the affiliated companies sell spray polyurethane foam for roofing, walls and tanks and the coatings necessary to complete the system. http://www.polythane.com
Alamo Industrial is the world's largest manufacturer of tractor-mounted vegetation management equipment. Built Sharper to give you the edge you need! Visit http://www.alamo-industrial.com
Installed in over 100 military and government facilities around the world, Onity provides superior electronic locking systems, e-safes and energy management solutions. Visit http://www.onity.biz
Skatewave Modular Skatepark Systems is a division of Landscape Structures Inc. Skatewave was founded in March 2001 and since then has installed more than 350 parks across the United States, Canada and Southeast Asia. Visit http://www.skatewave.com
Electric Eel Mfg. produces a full range of sewer cleaning equipment for the municipal market. Pipeline inspection and location equipment also available. Visit online at http://www.electriceel.com
Rubbermaid Commercial Products: Material handling, transport, sanitary maintenance, safety, waste systems, food service products, and healthcare products. Visit http://www.specialmade.com
Government fleets - comply with EPAct and Executive Order 13149, and meet petroleum reduction goals with help from FuelMaker and NGVs. http://www.fuelmaker.com
Toro. Power, Performance and Productivity. Discover solutions for your turf maintenance challenges at http://www.toro.com/grounds. Register for government updates at http://www.toro.com/grounds/gov/govform2.html
Upbeats Institutional Catalog features site furnishings/amenities including trash containers, park benches, picnic tables, ash urns, bike racks, banners and more. Shop online http://www.upbeatinc.com
Safety Storage, the first choice for custom and pre-fabricated hazardous storage buildings. http://www.safetystorage.com
C & H Distributors provide a fast, efficient way to purchase shelving, cabinets, packaging and shipping products, or office furniture. Visit: http://www.chdist.com
Crown Equipment designs, manufactures, distributes, services, and supports material handling products that provide customers with superior value. http://www.crown.com
You may qualify for a FREE Magazine Subscription
Complimentary subscriptions to Government Product News, a product-driven resource, and Government PROcurement, editorial targeting the public sector purchasing professional are available to those who qualify. To subscribe to Government Product News visit: http://www.submag.com/sub/gn To subscribe to Government Procurement visit: http://www.submag.com/sub/gp
Copyright 2003 Penton Media, Inc.
Welcome to the GovPro Newsletter brought to you by the Penton Government Media Group. Look forward to news, resources, product and supplier information, and links relating to the government market.
If this message was sent in error or you wish to unsubscribe, see the unsubscribe information below.
Sponsored by MSA
CONTENTS
Citizens Guide E-Gov Development Grants to Fund Communications Systems Upgrades Southern Governors Oppose Grid Update State Moves to Head of the Class News of The Weird
FEATURE
Government Web Sites Rival Private Counterparts
Federal e-government initiatives are showing clear signs of moving into high gear, with performance levels that sometimes rival those of private industry, according to data released today by the University of Michigan. The data is part of the E-Government Satisfaction Index, a customized special report of federal government websites from the American Customer Satisfaction Index (ACSI), which measures a wide range of companies on a quarterly basis and is produced in partnership by the University of Michigan Business School, the American Society for Quality, the CFI Group, and ForeSee Results.
In the aggregate, e-government satisfaction scores paint a picture of an industry that is on the cusp of a major evolution, said web expert and ForeSee Results CEO Larry Freed. ForeSee Results works directly with various e-government initiatives in cooperation with the University and the ACSI. Some agencies are doing a better job than others in terms the scores they earn, but the data behind the scores paint a picture of a field that is aggressively in the process of finding models matched to what users want. E-government is beginning to undergo a maturation process and the data shows they are finding their way to maturity by letting citizens be their guide. Many still have a ways to go, but this is a promising path.
All of the agencies measured earned scores that are at least passable, but some government-oriented websites are already in the range that rivals some of the best of the private sector.
The common elements of superior performance are reorganizing government in ways that make the most sense to site users, selectively bringing in elements of the style of commercial sites, leveraging the trust and reliability of the government, and stepping back to let users drive web development rather than forcing approaches on people, said Freed. Really, e-government is defining its own path to success, and it is truly making government better and more user-friendly in the process. E-government is not the stereotypical bureaucrat view of the world but is becoming government cast in the image people want.
Among the top performers are sites from the Department of Health and Human Services, Agriculture, and NASA. FirstGov.gov, the mammoth government portal, has moved its score up considerably by re-organizing based on how users want to see government organized as well as other key aspects of site interaction and design that have the most impact on converting site visitors into fans. Other agencies are still struggling, and are early in their evolution.
E-government is really just beginning, said Freed. That we see as many high scores as we do is heartening. The others know they need to catch up as much as is feasible, and theyre subjecting themselves to the harsh light of citizen evaluation. This can be painful, but its the best way to get from here to there.
Not all scores are stellar, but the report points out that some agencies have very particular customer segments and even customers who might prefer that the agency not even exist, which makes earning high satisfaction scores more difficult than the private sector.
It is simply the nature of the public sector that there will always be a wide range of scores, said University of Michigan customer satisfaction expert Claes Fornell, who heads the ACSI. Unlike private industry, government agencies don't always choose their customers, and, often, their customers don't choose them. In addition, there is no direct way for dissatisfied customers to penalize a provider of government services, by taking their business elsewhere. The financial consequences are not there.
Fornell and Freeds analysis suggests that other forces are pushing e-government where it needs to be, more quickly in some cases than in others. They cited clear expectations-setting and leadership from the President and the ever-improving ability of technology to lower the cost of providing servicesand therefore preserve precious budget dollarsas important factors.
Jack West, past-president of the American Society for Quality, a co-sponsor of the American Customer Satisfaction Index stated, "Virtually any transaction that can be conducted online, rather than in person, provides benefits to both the user and the government. Having websites the public likes to use should help the government achieve productivity gains similar to those realized during the last two years in the private sector."
When we look across the agencies, we see some who are really getting it right, and will continue to evolve, said Fornell. In other cases, they are just starting to understand how their constituencies want to interact and are getting there bit by bit. Some agencies do things that are just harder to figure out how to translate online, and government services can be a much bigger challenge in that regard than selling books or disseminating news. And sometimes government can never completely satisfy those it serves: if youre a regulator, chances are that those you regulate would prefer you not exist, so making them happy isnt easy. Its encouraging that government is looking to getting things done in ways that work best for users, even knowing this.
"In response to the President's commitment to have government agencies achieve immediate, concrete, and measurable results, agencies are increasingly searching for technologies to help them attain greater efficiencies while keeping their citizen-centric focus, said Anne Kelly, Director of the Federal Consulting Group, the Department of the Treasury, the executive agent of the American Customer Satisfaction Index within the federal government. Ultimately, success or failure can only be determined by how well agencies accomplish their missions and how they are evaluated by the users of their services. Agencies recognize that and are shaping their initiatives accordingly, using the ACSI as a valuable tool to capture the voice of citizens that allows direct comparison with the private sector. This doesn't mean they'll always be able to 'compete' but it's a good way of seeing where they stand."
Find ForeSee Results online at http://www.ForeSeeResults.com
The American Customer Satisfaction Index (ACSI) is the only uniform, national, cross-industry measure of satisfaction with the quality of goods and services available in the United States. In 1999, the Federal government selected the ACSI to be a standard metric for measuring citizen satisfaction. Over 55 Federal government agencies have used the ACSI to measure citizen satisfaction of more than 110 services and programs. The Index is produced by a partnership of the University of Michigan Business School, American Society for Quality (ASQ) and CFI Group, an international consulting firm. ForeSee Results sponsors the e-commerce, e-business and e-government indices. The Federal Consulting Group, a franchise within the Department of the Treasury, is the executive agent for the ACSI and the federal government.
MSA
Since 1914, MSA has been offering a complete line of personal protection equipment. MSA has over 2,000 products on GSA schedules covering Respiratory/Head/Eye/Face/Hearing/Fall Protection and Portable Instruments for Gas Detection. http://www.msanet.com
NEWS
DHS Awards $74 Million for Emergency Operations Centers Grants
The Department of Homeland Security (DHS) announced that almost $74 million in funds is being made available to 19 states and territories in the form of grants for improvements to and construction of emergency operations centers (EOCs) around the country. The grants, being distributed by the Federal Emergency Management Agency (FEMA), are designed to help improve emergency preparedness and management by ensuring that EOCs have the suitable capabilities that provide flexibility, sustainability, security, survivability, and interoperability when responding to emergencies.
The grants were awarded through a competitive application process and were part of $81 million made available through FEMA for the EOC grant program. An initial $2.8 million in funds was previously provided to all states in December 2002, which provided each state with $50,000 to conduct an initial assessment of the hazards, vulnerabilities, and risks to state and local existing EOCs. In addition to funding the initial assessments, $4.3 million was awarded to the states to provide secure communications capabilities.
Southern Govs Oppose Federal Plan To Upgrade Grid
With an abundance of cheap and reliable electricity at their fingertips, governors from across the South are against federal plans to spread the costs of transmission grid upgrades among all the states.
The governors said Southern states already have adequate transmission systems and that federal proposals forcing them to improve these systems for the benefit of Northeastern and Midwestern states represent an assault on the South's economy, which depends on low cost energy to attract big manufacturers.
"Because we've worked really hard to maintain low cost electrical power and accessibility for everyone, anything that threatens the ability of our families to live efficiently and affordably is certainly something that's going to be opposed dramatically by the Southern governors," Arkansas Gov. Mike Huckabee (R) said at the Southern Governors Association's (SGA) annual meeting.
The nation's electric grid came under scrutiny last month after a massive blackout brought widespread disruptions in New York, Ohio, Michigan, and the Canadian province of Ontario.
Some analysts said the age of the grid, which was designed in the 1950s, contributed to the severity of the blackout. As a result, there is renewed attention at the federal level to the system and how it can be improved.
A proposal from the Federal Energy Regulatory Commission would mandate grid upgrades and force all states to pay for them.
Publisher Ranks Massachusetts Smartest State
Massachusetts moved to the head of the class as the nations smartest state while New Mexico came in last for the second straight year, a publishing company said in a new report.
The smartest state ranking comes from Morgan Quitno, a reference book publishing company based in Lawrence, Kan. This is the second year the company ranked the quality of states elementary and secondary education systems.
The publisher looked at 21 factors to come up with its list, including per pupil expenditures, public high school graduation rates and average class size.
Massachusetts moved from the seventh spot last year to first this year with a winning combination, of high student test scores and devoting a high percentage of money to classrooms and teachers, said Scott Morgan, president of Morgan Quitno Press.
NEWS OF THE WEIRD: Bizarre but true stories about real people. http://www.govpro.com/GPRONewsletter/Article/28446/
Industry Deck: Products for Manufacturing Professionals, Design Engineers, and Industrial Buyers. Are you looking for new products in the industrial marketplace? Industry Deck from NEW EQUIPMENT DIGEST is changing the way the industrial market learns about, specifies and purchases products, equipment, and services. Click here for more information: http://www.nextdecks.com/industrydeck/current
LINKS
ORIX Public Finance, a leading provider of innovative financing for state and local municipalities, offers flexible terms, expedient processing and time-tested expertise. Let an ORIX professional help you today. http://www.orixfin.com
Federal Signal will accelerate your response time with electronic and mechanical outdoor warning sirens, software, and the Informer tone-alert radio. http://www.federalwarningsystems.com
PPI Modular Structures Inc. is a construction company that provides modular and pre-manufactured buildings. Custom applications are our specialty! http://www.ppimod.com
OLYMPIA! The only name you need to know for your office machine requirements! Paper Shredders, Typewriters, Calculators, Paper Handling Equipment. http://www.olympia.to
As a global leader in office furniture, Haworth offers a comprehensive line of furniture and service solutions for any office. http://www.haworth.com
Dawn Enterprises, a long time GSA choice for ultra-secure trashcans, planters, benches and bollards manufactured in either concrete or stone, in the colors of your choice. http://www.trashcans.com
GEM is the zero-emission transportation solution for your fleet needs. This Low Speed Vehicle is ideal for those everyday short distance trips. http://www.gemcar.com/gsa
John Deere. Better machines, greater choices. Lower prices, fewer hassles. Our complete online catalog brings the John Deere showroom right to you. http://www.JohnDeere.com/GovSales
Newark InOne is the only electronics distributor to have a catalog-wide GSA Schedule (GS-06F-0044M) exclusively for the supply of over 150,000 electronic components and supplies. Visit http://www.teamgov.com or contact 1.800.TEAM.GOV (832.6468) for a FREE catalog or to place your next order.
SimplexGrinnell: Your OneStop* provider for integrated fire, security and communications. Serving you via the GSA Schedule. To learn more, visit: http://www.simplexgrinnell.com/gsa
Custom-designed Meyer snow plows fit exact vehicle frame and weight specifications for exceptional performance in all applications. Visit: http://www.meyerproducts.com
KI is an award-winning, international furniture producer. Products include office seating, stacking and guest chairs, tables and wall systems. http://www.KI.com
Polythane Systems and the affiliated companies sell spray polyurethane foam for roofing, walls and tanks and the coatings necessary to complete the system. http://www.polythane.com
Alamo Industrial is the world's largest manufacturer of tractor-mounted vegetation management equipment. Built Sharper to give you the edge you need! Visit http://www.alamo-industrial.com
Installed in over 100 military and government facilities around the world, Onity provides superior electronic locking systems, e-safes and energy management solutions. Visit http://www.onity.biz
Skatewave Modular Skatepark Systems is a division of Landscape Structures Inc. Skatewave was founded in March 2001 and since then has installed more than 350 parks across the United States, Canada and Southeast Asia. Visit http://www.skatewave.com
Electric Eel Mfg. produces a full range of sewer cleaning equipment for the municipal market. Pipeline inspection and location equipment also available. Visit online at http://www.electriceel.com
Rubbermaid Commercial Products: Material handling, transport, sanitary maintenance, safety, waste systems, food service products, and healthcare products. Visit http://www.specialmade.com
Government fleets - comply with EPAct and Executive Order 13149, and meet petroleum reduction goals with help from FuelMaker and NGVs. http://www.fuelmaker.com
Toro. Power, Performance and Productivity. Discover solutions for your turf maintenance challenges at http://www.toro.com/grounds. Register for government updates at http://www.toro.com/grounds/gov/govform2.html
Upbeats Institutional Catalog features site furnishings/amenities including trash containers, park benches, picnic tables, ash urns, bike racks, banners and more. Shop online http://www.upbeatinc.com
Safety Storage, the first choice for custom and pre-fabricated hazardous storage buildings. http://www.safetystorage.com
C & H Distributors provide a fast, efficient way to purchase shelving, cabinets, packaging and shipping products, or office furniture. Visit: http://www.chdist.com
Crown Equipment designs, manufactures, distributes, services, and supports material handling products that provide customers with superior value. http://www.crown.com
You may qualify for a FREE Magazine Subscription
Complimentary subscriptions to Government Product News, a product-driven resource, and Government PROcurement, editorial targeting the public sector purchasing professional are available to those who qualify. To subscribe to Government Product News visit: http://www.submag.com/sub/gn To subscribe to Government Procurement visit: http://www.submag.com/sub/gp
Copyright 2003 Penton Media, Inc.
